{"id":12489,"date":"2021-12-26T19:28:33","date_gmt":"2021-12-26T11:28:33","guid":{"rendered":"https:\/\/www.sovwine.com\/%e6%a2%9d%e6%ac%be%e5%8f%8a%e7%b4%b0%e5%89%87\/"},"modified":"2021-12-26T19:33:06","modified_gmt":"2021-12-26T11:33:06","slug":"tc","status":"publish","type":"page","link":"https:\/\/www.sovwine.com\/en\/tc\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12489\" class=\"elementor elementor-12489\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"ob-is-breaking-bad elementor-section elementor-top-section elementor-element elementor-element-5dd8d27 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5dd8d27\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-599d162\" data-id=\"599d162\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5097099 ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-heading\" data-id=\"5097099\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_harakiri_text_clip&quot;:&quot;none&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms And Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06f007f ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"06f007f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">1.General<\/p><p>1.1. In these terms and conditions and the Special Conditions (as defined below) (collectively referred to as the \u201cTerms and Conditions\u201d), \u201c Sovereign \u201c or \u201cwe\u201d or \u201cus\u201d means Sovereign, a division of Sovereign and the \u201ccustomer\u201d or \u201cyou\u201d means any person, firm, company or body which places an order with us. Please read these terms and conditions carefully before using the website (as the case may be) (collectively \u201cour e-store\u201d). By using the site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them.<\/p><p>1.2. We shall make every effort to ensure that prices, details and sizes of products at our e-store are up-to-date. Prices are subject to change without prior notice and all orders are subject to our acceptance at our sole discretion and stock availability<\/p><p>1.3. All photos and images of the products displayed on our eStore are for illustration purposes in order to help you recognize the products only. The actual size, dimension and color of the products may differ.<\/p><p>1.4. We shall make every effort to ensure product(s) displayed at our e-store are in stock..<\/p><p>1.5. All orders are subject to confirmation of final availability and we reserve the right to reject the order in the event that any of the products or services requested are unavailable.<\/p><p>\u00a0<\/p><p style=\"text-align: center;\">2.Registration<\/p><p>2.1. You may register as a Sovereign Wine Member and use your account logging into our e-store in order to place order for products or services. During the registration:<\/p><ul><li>You must provide us with accurate, complete and up to date registration information;<\/li><li>You must safeguard your username and password;<\/li><li>You authorize us to assume that any person using the e-store with your username and password is either you or is authorized to act for you;<\/li><li>We have the absolute discretion to refuse registration of a potential customer and to terminate the registration of any customer for any reason whatsoever.<\/li><\/ul><p>2.2. You agree that you authorize us to obtain your relevant personal information to the Company on your behalf for the purposes set out under the Company\u2019s Privacy Policy.<\/p><p>2.3 Please inform us immediately of any changes to the information that you provided via our Customer Service Department or by logging into your account profile so that we can communicate with you effectively.<\/p><p>2.4. In the event that your account is not used for a specified period (currently, 3 years), we will, for your own and our protection, deem your account to be no longer in use, and we will deactivate your account and all your accumulated points and\/or e-vouchers will be forfeited (where applicable). You will need to reapply for a new account if you wish to make further purchase at our e-store.<\/p><p>\u00a0<\/p><p style=\"text-align: center;\">3.Privacy protection<\/p><p>We are committed to safeguarding the privacy of individuals with respect to personal data. We therefore make sure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) under the laws of Hong Kong. Please refer to our Privacy Policy Statement.<\/p><p>\u00a0<\/p><p style=\"text-align: center;\">4.Payment<\/p><p>4.1. Our e-store accepts payment by designated bank transfer, credit card or other designated electronic means as specified by us. All product prices listed are in Hong Kong dollars. The prices listed in our e-store may differ from the prices of the same products in our physical shops. The applicable price of a product shall be the price listed in our e-store as at the date of purchase.<\/p><p>4.2. Acceptance of orders is subject to our sole discretion. \u2019\u201c\u201d\u201c\u201d<\/p><p>\u00a0<\/p><p style=\"text-align: center;\">5.Others<\/p><p>5.1. Force majeure: We shall not be liable for any delay or failure to perform caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labour difficulties, equipment failures, or any other causes beyond our control.<\/p><p>5.2. You shall not assign, transfer or otherwise any of your rights and obligations under these Terms and Conditions to any other third party without our prior written consent.<\/p><p>5.3. If any provision of these Terms and Conditions shall be construed to be illegal or invalid, they shall be removed from these terms and it shall not affect the legality, validity and enforceability of the other provisions of these Terms and Conditions.<\/p><p>5.4. We have the right, at any time, or from time to time, by giving prior notice to you, to modify or vary or supplement all or any of the provisions under these Terms and Conditions.<\/p><p>5.5. If any dispute arises, our determination shall be final. Where these Terms and Conditions are available in Chinese, the English version is the governing version and shall prevail whenever there is a discrepancy between the two versions.<\/p><p>5.6. These Terms and Conditions shall be governed by the laws of the Hong Kong Special Administrative Region, the People\u2019s Republic of China and the customer and Sovereign to submit to the exclusive jurisdiction of the Hong Kong courts. We may revise the Terms and Conditions at any time without prior notice.<\/p><p>\u00a0<\/p><p style=\"text-align: center;\">SPECIAL CONDITIONS FOR E-STORE (\u201cSPECIAL CONDITIONS\u201d)<\/p><p>These Special Conditions are supplemental to the Terms and Conditions for Online Purchase and are applicable to any orders placed under our e-store.\u00a0 Should there be any inconsistency between these Special Conditions and the above Terms and Conditions for Online Purchase, these Special Conditions prevail.<\/p><p>\u00a0<\/p><p style=\"text-align: center;\">6.Sovereign\u2019s payment terms<\/p><p>6.1. We accept FPS, bank transfer, Visa, MasterCard and Payal.<\/p><p>6.2. If customer paid by FPS, bank transfer, payment should be settled within 3 days after order have been placed. And should upload the pay slip onto the specific order page, or notify us to confirm the payment.<\/p><p>The customer is responsible for keeping any form of receipt and\/or record as proof of payment. After the transfer, please contact us. After we confirm receive the payment, we will immediately process the delivery of the goods.<\/p><p>6.3. Coupon: only designated Coupon accepted by us can be redeemed at our e-store subject to the terms and conditions of each respective Coupon (as the case may be).<\/p><p>6.4. Where there are additional charges for delivery, such charges will be set out separately for your acknowledgement and confirmation prior to proceeding to payment.<\/p><p>\u00a0<\/p><p style=\"text-align: center;\">7.Notification for ordering at Sovereign e-store<\/p><p>7.1. Our e-store only accepts orders for delivery to the specified delivery address in Hong Kong.<\/p><p>7.2. Placing an order means you agree to purchase products or services and appoint us to deliver the same on your behalf to your specified delivery address accordance with these Terms and Conditions. After receiving your order, we will acknowledge receipt of your order. However, it is not an acceptance of your order. We reserve the right to reject any purchase order without giving any reasons. In the event that we are unable to accept your order (for example due to payment issue), we will notify you by phone or email.<\/p><p>7.3. In case any applicable gift items of your purchased products are not available, we will contact you accordingly. You may decide whether to accept another gift item, cancel the order or continue to purchase the products.<\/p><p>\u00a0<\/p><p style=\"text-align: center;\">8.Delivery service for purchases at Sovereign e-store<\/p><p>8.1. Delivery service is only available at addresses located in Hong Kong Island, Kowloon, New Territories, Tung Chung, Discovery Bay and Ma Wan (Excluding some remote areas). Should you have any inquiry about delivery, please feel free to contact our Customer Service Department.<\/p><p>8.2. Delivery service is not available at non-permanent address, frontier closed areas, outlaying islands, warehouses and premises which are not accessible by elevator or staircase and need to be delivered through balcony.<\/p><p>8.3. Please check whether all your purchased items are delivered against the invoice\/delivery note (as the case may be), then confirm your receipt of goods.<\/p><p>8.4. In case where the deliveries are delayed due to hoisting of typhoon signal no. 8 or above or black rain storm signal, we will try our best to arrange the products to be delivered on the next business day.<\/p><p>8.5. If you fail to receive your purchased products upon the first delivery appointment or you give us inaccurate information on your address, we reserve the right to charge you an additional delivery fee for subsequent delivery(es); or (arrange your ordered goods to be collected by you in one of our stores.<\/p><p>8.6. All expected delivery dates and time are estimates only. We shall not be liable for any loss or damage incurred or suffered by the customer as a result of any late delivery.<\/p><p>8.7. In case of any dispute, our determination shall be final.<\/p><p>\u00a0<\/p><p style=\"text-align: center;\">9.Store pickup service for purchases at Sovereign e-store<\/p><p>9.1. You may enjoy store pickup service.<\/p><p>9.2. Please collect your purchased item(s) at your selected physical store within 14 days from the designated date of collection during the specified business hours of the selected store.<\/p><p>9.3. When you pick up the product in our physical store, you or your authorized representative will be required to produce your email or SMS notification for identity verification.\u00a0 We may need you to provide further information to verify your identity (such as your full name or other personal information under your account profile).\u00a0 If we are not satisfied that the person requesting to collect your order(s) is yourself or your authorized representative, we will refuse the collection of the order(s) in order to safeguard your interest.<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p style=\"text-align: center;\">10.Exchange and refund<\/p><p>10.1. At the time of receipt, if you find that the product is damaged or not in good condition, you can contact us within 2 days to arrange a replacement product. Otherwise under normal circumstances, we would not accept any request for exchange of products or cancellation of orders.<\/p><p>10.2. If we agree you are entitled to an exchange but the product(s) to be exchanged are sold out, you may return such products to us and apply the amount paid to buy alternative product(s).<\/p><p>10.3. In exceptional case at our sole discretion, we will refund the amount paid (inclusive of the relevant delivery charge) to your credit card \/ payment account (which takes about 4-6 weeks).<\/p><p>10.4. If Membership Points, Gift Points or Coupon were redeemed for the relevant purchase, relevant adjustments will be made accordingly.<\/p><p>10.5. All gift items must be returned together with the returned products. Otherwise, the retail value of the gift item would be deducted from the refund.<\/p><p>\u00a0<\/p><p style=\"text-align: center;\">11.Others<\/p><p>11.1. Title to the product shall remain vested in us until we receive full payment of the price, and title and risk shall pass to the customer upon collection of the product(s) by our delivery team or by the customer.<\/p><p>11.2. For any ordered goods remain undelivered or uncollected for 30 days from the date of order confirmation, we shall have the right to dispose of such goods at our own discretion without further notice to you.\u00a0 In such event, we shall not be liable to make any refund or compensation to you.<\/p><p>11.3. We shall under no circumstances be liable for any loss (whether direct or indirect) of revenue, loss of profits or any indirect or consequential loss whatsoever suffered, sustained or incurred by you or by other person arising (directly or indirectly) out of the sale and purchase transaction with you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms And Conditions 1.General 1.1. In these terms and conditions and the Special Conditions (as defined below) (collectively referred to as the \u201cTerms and Conditions\u201d), \u201c Sovereign \u201c or \u201cwe\u201d or \u201cus\u201d means Sovereign, a division of Sovereign and the \u201ccustomer\u201d or \u201cyou\u201d means any person, firm, company or body which places an order with &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.sovwine.com\/en\/tc\/\"> <span class=\"screen-reader-text\">Terms and Conditions<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"disabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12489","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.sovwine.com\/en\/wp-json\/wp\/v2\/pages\/12489","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sovwine.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sovwine.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sovwine.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sovwine.com\/en\/wp-json\/wp\/v2\/comments?post=12489"}],"version-history":[{"count":8,"href":"https:\/\/www.sovwine.com\/en\/wp-json\/wp\/v2\/pages\/12489\/revisions"}],"predecessor-version":[{"id":12497,"href":"https:\/\/www.sovwine.com\/en\/wp-json\/wp\/v2\/pages\/12489\/revisions\/12497"}],"wp:attachment":[{"href":"https:\/\/www.sovwine.com\/en\/wp-json\/wp\/v2\/media?parent=12489"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}